Covid-19 updates for DunnExpress Customers

Posted by Emmanuel Tendo on

Summary

We're partnering with backup facilities to help us manage order volume, and we're routing orders to wherever they can be fulfilled most efficiently. As of now, we're working with 8 backup facilities in the US, Europe, and Australia, and we're looking for more options.

We are continuing to fulfill as much as we can at our facilities. Our branches in NC and LA are operating at basic capacity, and our EU and MX branches are operating as normal. All branches are practicing extra safety measures.

Fulfillment estimate

US (INCL. BACKUP) MX EU (INCL. BACKUP)
DTG 20-25 business days - 9-12 business days
Cut & sew - 16-20 business days 16-20 business days
Neck gaiters 10-13 business days 10-13 business days 8-10 business days
Embroidery 14-17 business days - 14-16 business days
Sublimation (flip flops, socks, laptop sleeves) - - 17-20 business days
Phone cases 2-4 business days - 2-4 business days
Jewelry 1-2 business days - 1-2 business days
Face masks 10-13 business days - 2-4 business days
Home & living 6-9 business days - 1-2 business days
Mugs 17-23 business days - 1-3 business days
Warehousing & fulfillment 1-2 business days - 1 business day